When you're thinking of buying a refurbished item, it can be hard to know what to look out for
That's where these tips from Ian Montgomery, co-founder and MD of XS Items Ltd, come in...
1. Seller information
Make sure you read seller feedback and ratings prior to buying anything. This means you get a good idea of what you should expect from the product and service too.
Many items will not be new and sealed. This will mean certified refurbishers will use a grading criteria to emphasise what grade of item they are selling. The industry grading ranges from A (pristine) to D (faulty or damaged), so be sure to check and make sure you understand the grading so you know what condition the item will be in.
A certified seller on eBay.co.uk will give you a 12-month warranty, which points to the confidence they have in their product. Therefore, keep an eye out for the items which have a warranty, so if you have any problem with it, you can rest assured that you will get a refund or replacement product.
Some items will have been previously used before they were restored to their original pristine condition, or else were received in damaged packaging. You should therefore keep an eye out for the accessories that are important to include in the sale. For instance, when you're looking at home appliances, make sure all the parts come – are there blades with the food processors, and water thanks for coffee machines? You should also make a manual is included too.
5. Search terms
If you're looking for a refurbished item on eBay.co.uk, you can either look at the refurbished tech hub, or alternatively, if you're after a specific item, play around by using various search terms, including 'reconditioned', 'remanufactured', 'refreshed', 'recycled', 'repaired', 'recertified', and 'like new'.